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The past year reinforced the importance of a brand’s digital experience, as the pandemic accelerated an already growing trend of consumers interacting with a brand first, and often primarily, ...
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PHOTO: Adobe 2020 saw a global pandemic which forced many companies to accelerate their digital transformation plans as consumers moved online as their primary method of interacting with ...
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PHOTO: shutterstock “This pandemic didn’t create new digital trends. It accelerated them, sometimes by a decade,” said Bret Taylor, Salesforce president and COO at the recent Dreamforce ...
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PHOTO: John Barkiple | unsplash Digital experience platforms (DXP) are at a bit of a crossroads. The shift from monolithic to distributed architectures is continuing, thanks to the spread ...
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PHOTO: Tim Green | unsplash As the chief knowledge officer at SearchBlox Software, Dr. John Lewis's expertise is on the topics of human capital and strategic change within the ...
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PHOTO: Joyful | unsplash Data and artificial intelligence (AI) have become “the universal engine of execution,” according to Marco Iansiti and Karim Lakhani. In their book, "Competing in ...
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Reimagining the workplace was a common theme during the final session of the 2021 Digital Workplace Experience conference series, produced by Reworked and Simpler Media Group. In his opening ...
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PHOTO: Hannah Wei on Unsplash Online freelance marketplace Fiverr announced earlier this month it is acquiring Seattle-based online learning company CreativeLive.CreativeLive is a ...
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According to a Research and Markets report, chatbots are expected to see a 24.1% compound annual growth rate from 2021 through 2025 to help CX to improve customer service, make payments, help ...
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It seems hard to believe in light of the growing security problems experienced by many enterprises over the past couple of years that organizations still haven’t got the the message about ...
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PHOTO: Adobe The world is experiencing supply chain shortages across multiple industries, largely caused by logistical interruptions due to the shutdowns caused by the pandemic. Employees ...
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Coveo, an AI-powered search provider, has announced the acquisition of Qubit, which provides AI-powered personalization technology for merchandizing teams. Coveo and Qubit’s combined ecommerce ...
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