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PHOTO: Annie Spratt Understanding the customer journey isn’t possible without data. With more parts of the journey than ever before taking place ...

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PHOTO: Brooke Cagle Digital initiatives leverage the ever-expanding power of technology and data to create more compelling, engaging, ...

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Feedback is everywhere these days. When customers have opinions about your product or service, they aren’t shy about letting the world know. This may ...

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PHOTO: Jan Tinneberg Facebook Discontinued its Facebook Analytics tool at the end of June 30, 2021. The free tool had been available since 2018 and ...

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PHOTO: Suzanne D. Williams With two decades of digital marketing experience, Sav Khetan knows how to use first party data to get valuable insights. ...

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PHOTO: Content Marketing World I flew from San Francisco to Cleveland on a Monday night. Upon landing, I pulled up the Uber app and requested a ...

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PHOTO: Unsplash The tech world is well-known for being a maze of acronyms. You may have heard of SaaS, PaaS, and IaaS — but here is one you might ...

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Reworked's Mike Prokopeak at the summer Digital Workplace Experience. The pandemic has shifted the way we live, shop and especially work. Learning and ...

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PHOTO: Adobe Toronto-based content intelligence platform Conscia announced a new partnership with Contentful, a content platform for digital-first ...

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PHOTO: Josh Rakower | unsplash Intranet may sound like an outdated term. It's true digital watercooler platforms like Yammer and Slack have been ...

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PHOTO: Adobe While there have been many papers and just as many discussions about the value that artificial intelligence can bring to the digital ...

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PHOTO: Raphael Koh Imagine making a reservation for the company gym, arranging for a dry-cleaning pickup from the office, and booking a conference ...

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